Privacy Policy

At CyberGuardin, protecting your privacy and personal data is a top priority. This privacy policy explains how we collect, use, and safeguard information when you use our online platform and services.

Information We Collect

We collect several types of information to provide and improve our cybersecurity and IT support services:

• Personal Identification Information: Name, address, phone number, and other contact details you voluntarily provide when contacting or registering with us.
• Technical Data: Information related to your devices, IP address, browser type, and usage data collected automatically through cookies and similar tracking technologies.
• Service Details: Information on the nature of your IT support requests and the security software or solutions implemented.

How We Use Your Information

Your information is used for several essential purposes:

• To deliver and manage IT support, antivirus, malware removal, endpoint protection, and threat analysis services.
• To communicate with you regarding service updates, security alerts, and support follow-ups.
• To improve our services and develop new cybersecurity solutions tailored to client needs.
• To comply with legal obligations, including cybersecurity and data protection laws.

Data Sharing and Disclosure

We do not sell your personal information. We may share your data only with trusted third parties who assist us in delivering our services, such as technology providers and legal advisors, and only under strict confidentiality agreements.

We may also disclose your information when required by law or to protect the rights, property, and safety of CyberGuardin, our clients, or others.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including any legal, accounting, or reporting requirements.

Your Rights Under GDPR and Other Privacy Laws

If you are located in the European Economic Area (EEA), you have certain rights regarding your personal data, including:

• The right to access and obtain a copy of your data.
• The right to rectify inaccurate or incomplete information.
• The right to request erasure of your data where applicable.
• The right to restrict or object to data processing.
• The right to data portability.

To exercise these rights, please contact us via physical mail at the address below.

Cookies and Tracking Technologies

Our online platform may use cookies and similar technologies to improve user experience, analyze site traffic, and enhance security. You can control or disable cookies through your browser settings; however, this may affect some site functionalities.

Security of Your Information

We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction. Our cybersecurity expertise ensures ongoing vigilance against emerging threats.

Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware of such data, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Information

If you have questions or concerns about this privacy policy or our data practices, please contact us by mail at: